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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will appear. It offers thorough info about all the actions that you can perform on the given page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge range of educational videos clarifying how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you need, explore our extensive FAQ section, which covers questions asked by real people and provides practical solutions. We periodically "revamp" our FAQ section with new Q&A's in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can get in touch with our excellent team of customer support engineers available 24/7 and ready to help you with any problem. Each trouble ticket you submit will be answered within one hour (the average support ticket response time is approximately 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 142806

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com